NVDA Phone Support (Australia)
Whether you have a few specific questions about how to use NVDA or you need a thorough introduction, NV Access can help. NV Access (the organisation behind NVDA) offers phone-based support to NVDA users in Australia at a flat hourly rate of AU$59.95 inc GST. Even if you don't have any specific issues right now, purchasing a few hours of support from NV Access now can provide you with the peace of mind that whenever you do run into a bit of trouble with NVDA, we're only a phone call away. You can call for support each week day from 9 a.m. to 5 p.m. Australian Eastern Standard Time. However, if we are unavailable, please leave your number and we will return your call. For long support calls such as for training, please drop us an email beforehand so that we can arrange a time to call you. For organisations or groups of individuals wanting face-to-face training, please contact us for a quote. Hours you have purchased do not expire. However, the minimum call time is 10 minutes. We can only call back users residing in Australia and support is only available within the times noted above. To purchase support hours, please enter the number of hours you would like into the form below and press the Continue to PayPal button. You will then be directed to PayPal where you can pay either by credit card or PayPal? account. Once we have received your payment and you have been entered into our system, we will then send you an email with further details on how you can start using your support hours.
