Again Receiving Donations from PayPal!

As anyone who has tried donating to NV Access over the last week and a half would have noticed,  PayPal was displaying a page saying that  we are currently unable to receive payments. We are happy to note that this issue has now been fixed, so you are again able to make donations to NV Access via PayPal. For those interested in why PayPal was blocking donations and have not read our original post, please continue reading on below. We wish to apologise to those who have been confused or inconvenienced with regard to being unable to donate. Thank you for your ongoing support of NV Access. We wish you all the best for the holiday season.

NV Access is currently undergoing an organization structure change from a Victorian Incorporated Association to  an Australian public company limited by guarantee. This new structure is much more understood legally and is now a much more appropriate choice for us as NV Access continues to grow. Note that we are still a charity under this new structure.

Of course, part of this transition involves notifying PayPal of the structure change. We did this and PayPal requested particular documentation as proof. Over the last few days, we have been back and forth with PayPal providing the correct documentation. We believe we have complied with all of their requests now regarding this.

It is understandable that PayPal would keep a new account limited before receiving suitable documentation, as was the case when we first opened the account in 2007. However, we feel it is very inappropriate for PayPal to limit our account just because we have submitted a request to change our details. It would make far more sense for them to simply keep the old details until all documents were received and then change the account over. If we had known this was going to occur, we would have probably created a new PayPal account instead.